Policy Guidelines

Guiding Principles

Based on our literature review and engagement with both shelter partners and experts in the field, we established the following as our guiding principles for shelter policies:

Intersectionality

Multiple identities will shape experiences
Trauma-Informed Policies

Shifting the question from “What is wrong with you?” to “What happened to you?”
Human Rights-based Approach

Aiming to enhance and protect human rights

Intersectionality

Violence against women is shaped not only by gender but also by class and race. Intersectional policy analysis addresses the way specific acts and policies interact with inequalities experienced by social groups.

Trauma-Informed Policies

The following trauma-informed principles should be incorporated into policies:

  • Acknowledgment that trauma is pervasive
  • Safety (including emotional)
  • Voice, choice and control
  • Compassion
  • Strengths-based
  • Peer support Empowerment
  • Trust and transparency
  • Empathy
  • Non-judgmental
  • Policy Primers
  • Policy Templates

Human Rights-based Approach

A conceptual framework for the process of human development based on international human rights legislation that aims to enhance and protect human rights. 

Policy Lenses

In addition to our guiding principles, we have viewed our policy research, collection, and development through the following lenses:

Indigenous Reconciliation
Harm Reduction
Inclusion, Diversity, Equity and Accessibility (IDEA)
Cultural Safety
Gender Expansion
Trauma-Informed

Writing Shelter Policies

We’ve developed some policy templates, guidelines, and examples for you to get started on shelter policies.

Policy Primers

Guidelines on how to implement best practices and inclusive policies when writing women’s shelter policies.

Example Policies

Some examples of policies to include in your shelter policy manual, based on our Policy Template.

Terminology Brief

A brief note on terminology in the women’s shelter sector and how language can affect shelter seekers.

Policy Template

A short template of what to include when writing women’s shelter policies.
Quick Exit